Represent a Client

Manage direct deposit service is currently unavailable

The manage direct deposit service is unavailable at this time. We regret the inconvenience. Here are some other ways to manage your direct deposit.

Enhanced security requirements for Represent a Client

The CRA has enhanced the mandatory security requirements for Represent a Client. Representatives who do not meet these requirements will be prompted to provide additional information when signing in or registering for the service.

New process for confirming a representative

We’ve introduced a new way to authorize a representative, which will help your clients protect their tax information using My Account or My Business Account. To learn more about the new process, go to Confirm a representative using My Account or My Business Account.

If your CRA user ID and password have been revoked

Some taxpayers may have received a notification that their CRA user ID and password have been revoked. Visit CRA user ID and password have been revoked for more information.

Manage direct deposit and manage address services are currently unavailable

The manage direct deposit and manage address services are unavailable at this time. We regret the inconvenience. Here are some other ways to manage your direct deposit or address information.

Use this secure service to access tax information on behalf of individuals and businesses, including your employer.

Choose from one of two ways to access Represent a Client:

Option 1 – Using one of our Sign-In Partners

Sign in or register with the same sign-in information you use for other online services (for example, online banking).

Sign-In Partner

For the security of your CRA account, when you are on your Sign-In Partner website, ensure it is your information that is entered and not that of somebody else.

Option 2 – Using a CRA user ID and password

Sign in with your CRA user ID and password, or register.

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